What can we help you with today?

From quick consultations to ongoing appointments and curated products, Pulsepswift covers the everyday needs of Malindi residents.

Book now

A team member helping a customer across the counter inside the Pulsepswift shop

Services shaped around your life

We've designed our service range to be practical, not overwhelming. Whether you need a single visit, a standing appointment, or a specific product sourced locally, we handle it directly — no middlemen, no unnecessary delays. Because we're family-run, we can adapt quickly: if your situation calls for something slightly different, just tell us and we'll figure it out together. Our Lamu Road location is easy to reach by foot, boda boda, or tuk-tuk, and our Saturday morning hours are specifically kept for working residents who can't make it midweek. Everything we do is designed to remove friction from your day.

Our core offerings

Three clear service lines — each handled personally by the Pulsepswift team.

General Services

Our general services cover the wide range of day-to-day tasks that Malindi residents need handled efficiently. From paperwork assistance and errands to coordination and follow-up, we step in where you need an extra, reliable hand. We've completed over 600 service requests since 2017, and our turnaround time is consistently same-day or next-day for standard requests.

Appointments

Book a time slot with a member of our team for a focused, private session — ideal for consultations, product demonstrations, or any situation that needs more than a quick counter conversation. Appointments run Monday to Friday 08:00–18:00 and Saturday 09:00–14:00. We send a reminder the evening before so neither of us forgets.

Products

We stock a carefully selected range of products relevant to daily life in Malindi. If something you need isn't on the shelf, we can source it within the week from trusted suppliers in Mombasa and Nairobi. Every product comes with a straightforward exchange policy — if it isn't right, bring it back within seven days and we'll find a solution.

A neatly arranged product shelf inside the Pulsepswift shop

“I needed a specific item sourced before a family event — gave Pulsepswift four days' notice and they delivered it to my door on day three. That kind of reliability is rare in a small town. I've recommended them to at least eight people I know.”

Joseph Kamau, Malindi

Questions you might have

Straight answers from the family team.

Do I need to book in advance for every service?

Not always. Walk-ins are welcome for quick requests during opening hours. For consultations or product demonstrations, booking ahead ensures you get uninterrupted time with a team member — we recommend it, especially on Saturdays when we're busiest.

Can you source products not currently in stock?

Yes, and this is one of our most-used services. Tell us what you need, we'll confirm availability and price within 24 hours, and typically have the item ready for collection or delivery within three to five business days from our Mombasa or Nairobi suppliers.

What if I need to reschedule my appointment?

No problem at all. Contact us by phone or WhatsApp at least two hours before your scheduled time and we'll find you another slot. We understand that plans change — rescheduling is always free and never penalised.

Do you deliver within Malindi?

We offer local delivery for products within Malindi town and the immediate surrounding areas. Delivery fees depend on distance and item size — we'll confirm the cost before you commit. Most deliveries in town are completed the same or next day.

Not sure which service fits your situation?

Get in touch and we'll point you in the right direction — no obligation, just honest advice.

Contact us