Get in touch — we're easy to reach

Whether you want to book an appointment, ask about a product, or just have a question, we're here Monday to Saturday.

The azure-blue door of the Pulsepswift shop on Lamu Road, Malindi

Several ways to reach the team

You can contact Pulsepswift by phone, WhatsApp, or email — whichever feels most natural to you. If you call during opening hours and we're with another customer, we'll call you back within the hour. For non-urgent enquiries, email works well and we respond within one business day. If you prefer face-to-face, our walk-in point on Lamu Road is open Monday to Friday 08:00–18:00 and Saturday 09:00–14:00. There's usually someone available immediately, but booking ahead guarantees you dedicated time with no waiting. We close on Sundays so the family team can rest and recharge — we hope you understand.

Our contact details

Lamu Road, Malindi 80200, Kenya · hello@pulsepswift.info · +254 712 345678

Opening hours

We're consistent — same hours every week so you can plan around us.

Monday – Friday

08:00 to 18:00. Walk-ins welcome throughout the day. Appointments bookable online or by phone for any slot within these hours.

Saturday

09:00 to 14:00. Our busiest morning of the week — booking ahead is strongly recommended if you need a dedicated appointment slot.

Sunday

Closed. We're with family. For anything urgent, send an email and we'll pick it up first thing Monday morning.

“I sent an email on a Friday evening not expecting a reply until Monday. They came back to me Saturday morning before 10am with everything I needed. That kind of responsiveness from a local business is genuinely impressive.”

David Mugo, Watamu

Send us a message

Fill in the form below and we'll get back to you within one business day — usually much sooner.